TERMS AND CONDITIONS

Last updated: 2025

Welcome to Yoursnackies Desserts ("we", "our", or "us"). By using our website, www.yoursnackiesdesserts.com (the "Site"), and placing an order, you agree to the following Terms and Conditions.

1. Use of Our Website

You agree to use the Site for lawful purposes only and not for any fraudulent or harmful activity. We reserve the right to suspend or terminate access for violations.

2. Product Information

We make every effort to display our products, prices, and availability accurately. However, slight variations in appearance may occur due to handmade preparation and seasonal ingredients.

3. Ordering and Payment

  • Full payment is required at the time of placing an order.
  • We accept payment via [e.g. credit/debit cards, FPX, e-wallets].
  • Orders are only confirmed once payment is successfully processed.

4. Pick-Up and Delivery

  • Same-day pickup is subject to availability and cut-off time.
  • For pre-orders, please ensure date and time selection is accurate during checkout.
  • We are not liable for delays due to third-party delivery providers once the order leaves our store.

5. Changes & Cancellations

  • No refunds or cancellations are allowed once an order is confirmed.
  • For date/time changes, please contact us at least 48 hours in advance (subject to approval and availability).
  • Orders with fresh fruits or mochi are non-transferable or refundable due to their perishability.

6. Allergy Disclaimer

Our products may contain or come into contact with allergens such as nuts, dairy, eggs, gluten, and soy. Please inform us in advance of any allergies. We are not responsible for allergic reactions.

7. Intellectual Property

All content on the Site, including images, text, logos, and product designs, are owned by or licensed to YourSnackies Desserts. Reproduction without permission is strictly prohibited.

8. Limitation of Liability

We shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

9. Changes to Terms

We may update these Terms at any time without prior notice. Continued use of the Site constitutes acceptance of the revised Terms.

10. Contact

If you have any questions about these Terms, reach out to us at:
📧 enquiry@yoursnackies.com
📍 Yoursnackies Desserts
264, Jalan Cheras Taman Maharaja 55200, Kuala Lumpur